All Systems Operational

About This Site

Welcome to the Digidentity status page. Here you can find the current status of our operations, a history of service issues we have experienced, as well as any planned outages.
See an incident that isn't reported on this page? Please let us know via helpdesk@digidentity.com

Login Portal ? Operational
Registration Services ? Operational
Self Service Portal ? Operational
eSGN ? Operational
eHerkenning Broker ? Operational
Certificate Authority ? Operational
API servers Operational
SDK/IDK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022
Resolved - Smart card login issues have now been resolved.
Aug 9, 09:31 UTC
Investigating - We are currently investigating errors relating to logging in with a smart card. If you have another authenticator on your Digidentity account, please log in using that method for the meantime.
Aug 9, 08:28 UTC
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022
Completed - The scheduled maintenance has been completed.
Aug 2, 19:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 18:00 UTC
Scheduled - We will be performing some emergency maintenance on our servers at 18:00-19:00 UTC.
We expect minimal downtime during this maintenance window.

Aug 2, 13:51 UTC
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022
Resolved - All chain authorisations have now been restored. If you continue to see issues, please contact our service desk.
Jul 29, 11:20 UTC
Identified - We've found the issue and are working to restore the chain authorisations.
Jul 29, 09:08 UTC
Investigating - We're currently investigating reports that some chain authorisations (ketenmachtigingen) were not restored after yesterday's incident. Standard authorisations are not affected.
Jul 29, 08:54 UTC
Jul 28, 2022
Resolved - We have just completed a restore of the missing authorisations and users should be able to access services again. If you are still having issues accessing eHerkenning services, please contact our service desk for further assistance.
Jul 28, 22:18 UTC
Update - We are continuing to work on a fix for this issue.
Jul 28, 10:37 UTC
Identified - The cause of the issue has been identified and resolved at the source, work has started towards restoring authorisations to all removed services.
Jul 28, 10:37 UTC
Investigating - Due to an issue in the eHerkenning service catalogue, users are currently unable to access services hosted by iWelcome. Among the most crucial of these services is the Belastingdienst, which can not be reached. Work has begun within the network to restore the connection.
Jul 28, 10:25 UTC
Jul 27, 2022

No incidents reported.