Digidentity Status

All Systems Operational

About This Site

Welcome to the Digidentity status page. Here you can find the current status of our operations, a history of service issues we have experienced, as well as any planned outages.
See an incident that isn't reported on this page? Please let us know via helpdesk@digidentity.com

Registration Services Operational

Self Service Portal Operational

eSGN Operational

eHerkenning Broker Operational

Certificate Authority Operational

API servers Operational

SDK/IDK Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 10, 2022

No incidents reported today.

Aug 9, 2022

Smart card login unavailable

Resolved - Smart card login issues have now been resolved.
Aug 9, 09:31 UTC

Investigating - We are currently investigating errors relating to logging in with a smart card. If you have another authenticator on your Digidentity account, please log in using that method for the meantime.
Aug 9, 08:28 UTC

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

Emergency Server Maintenance

Completed - The scheduled maintenance has been completed.
Aug 2, 19:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 18:00 UTC

Scheduled - We will be performing some emergency maintenance on our servers at 18:00-19:00 UTC.
We expect minimal downtime during this maintenance window.
Aug 2, 13:51 UTC

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

eHerkenning: Chain Authorizations

Resolved - All chain authorisations have now been restored. If you continue to see issues, please contact our service desk.
Jul 29, 11:20 UTC

Identified - We've found the issue and are working to restore the chain authorisations.
Jul 29, 09:08 UTC

Investigating - We're currently investigating reports that some chain authorisations (ketenmachtigingen) were not restored after yesterday's incident. Standard authorisations are not affected.
Jul 29, 08:54 UTC

Jul 28, 2022

Large number of eHerkenning services unavailable

Resolved - We have just completed a restore of the missing authorisations and users should be able to access services again. If you are still having issues accessing eHerkenning services, please contact our service desk for further assistance.
Jul 28, 22:18 UTC

Update - We are continuing to work on a fix for this issue.
Jul 28, 10:37 UTC

Identified - The cause of the issue has been identified and resolved at the source, work has started towards restoring authorisations to all removed services.
Jul 28, 10:37 UTC

Investigating - Due to an issue in the eHerkenning service catalogue, users are currently unable to access services hosted by iWelcome. Among the most crucial of these services is the Belastingdienst, which can not be reached. Work has begun within the network to restore the connection.
Jul 28, 10:25 UTC

Jul 27, 2022

No incidents reported.